How Can We Help?

Yess, we do. We ship all over the world

However, you’ll find LUMINOUSGK in stores across the globe. Need help finding magnetic shapes in your country? Contact Us and we’ll do our best to make your LUMINOUSGK dreams come true!

To track your luminousgk.com order, simply check for a tracking number in the email we send once your order ships. Check your local courier’s website for status updates and anticipated arrival dates. Please note it may take up to 24 hours after your email arrives for your tracking number to become visible on the courier’s website.

Or check from our Orders Tracking page

Once you complete your LUMINOUSGK order, most items ship within one business day of successful payment processing (hooray!). LUMINOUSGK processes and ships orders Monday through Friday by 3:00 p.m. CST. Please note we do not ship orders on Saturdays, Sundays, or holidays.

LUMINOUSGK offers free shipping for U.S. orders greater than $99 (not including tax and after any promotional codes are redeemed). Shipping costs for orders within the U.S. and Canada are based on the weight of your package and the distance it will travel.

Why would you ever do such a thing? Just kidding. If you need to cancel or change a LUMINOUSGK order, please contact us as soon as possible. We are unable to process changes in the delivery address or cancel or modify orders that have been picked up by UPS.

Absolu-tile-y!

We are happy to accept returns within 90 days of receipt as long as the product is in new and unused condition and with its original packaging. Simply contact us to speak with our team.

Did you purchase your LUMINOUSGK somewhere other than our website? For products purchased through authorized representatives, and not magnatiles.com, please contact the retailer directly.

To learn more about returns, please see our return policy.

Absolu-tile-y!

We are happy to accept returns within 90 days of receipt as long as the product is in new and unused condition and with its original packaging. Simply contact us to speak with our team.

Did you purchase your LUMINOUSGK somewhere other than our website? For products purchased through authorized representatives, and not magnatiles.com, please contact the retailer directly.

To learn more about returns, please see our return policy.

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